247 Reviews Found
Business Response
We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thank you for taking the time to share your feedback, Ricky. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Dana, we sincerely appreciate your feedback. Each employee is a valued member of the Edwards Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Great staff and service, they were able to quickly diagnose and fix my truck.....even provided me a courtesy vehicle so that I could get through a very busy weekend. Thanks again!
Dr S.
MOULTRIE
Business Response
Dr Spruill, we sincerely appreciate your feedback. Each employee is a valued member of the Edwards Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
Excellent customer service by Brandon & Shaun in the parts department!
Joseph B.
DOERUN
Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
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Confirmed Service Customer
Always a pleasure doing business with Edwards. I can always count on the service department to take of my car!
Grady D.
MOULTRIE
Business Response
Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!
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Confirmed Service Customer
Vehicle was serviced as scheduled and completed on time as quoted. Very satisfied.
Collins C.
CAMILLA
Business Response
Glad we could help you out!
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Confirmed Service Customer
Had an appointment at 3:00, and the truck was moved at 3:25. Was told 45 minutes to an hour, if I waited. Was finally checked out at 4:30. Supposed to have an oil change & tires rotated. Got in the truck, and noticed they hadn't been rotated. Went back and asked, and was told they did. She double checked, and they had not rotated because of "tread wear". The tires have about 18K miles and were aligned at that point. She offered to "price some tires" at that point. If that were the case, I believe I should have been made aware of the issue when I checked out, and not just sent on my way. Never had a problem here before, but will likely be my last visit.
Harrell R.
CAMILLA
Business Response
Harrell, we would like to extend our most sincere apologies for your experience. We strive for 100% customer satisfaction and we're sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us ensure that this experience doesn't happen again and we would like the opportunity to resolve this matter to your satisfaction. Please contact our team so we can discuss options with you.
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Confirmed Service Customer
The service department took me to my office and picked me up when they were done. This made the process convenient.
Adair M.
DOERUN
Business Response
Adair- thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Sales Customer
Edwards Motors salesman, Eli Crosby and finance manager made buying a new vehicle easy and stress free. I expected it to take several days to complete the selection and transaction. Not so! I drove my vehicle home that day even though it was a Saturday. Explanations were given readily and any questions were answered to my satisfaction. Should I have any further questions, I feel as though all I have to do is pick up the phone, call them, and my questions will be answered expediently.
Theo S.
MOULTRIE
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Edwards Motors team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Thanks for the great feedback!
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Business Response
Glad we could help you out!
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Confirmed Service Customer
The service was fast and the staff was nice.
Rebecca P.
MOULTRIE
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
Everything about the experience was just great! I could not have asked for more efficiency and friendliness. I feel they went above and beyond.
Susan B.
MOULTRIE
Business Response
It is great to hear that our staff at Edwards Motors was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Confirmed Service Customer
Great job as always, thank you for taking care of us. The courtesy vehicle allowed us to get through a busy week while our family vehicle was getting repaired.
Robert S.
MOULTRIE
Business Response
Robert, we sincerely appreciate your feedback. Each employee is a valued member of the Edwards Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
My truck's battery was dead Sunday morning as I was getting ready to leave for church. From then until Monday morning about 8:30 AM everything just fell into place, and my truck was ready to go. Perfect!
Cecil G.
MOULTRIE
Business Response
Cecil - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Business Response
Joseph, it's great to hear that you had such a Positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Business Response
Thank you very much! We look forward to your next visit! Take care!