244 Reviews Found
Confirmed Service Customer
A mechanical problem arose on my 2018 Terrain. I was furnished a rental Tahoe until, we decided to purchase a 2019 Terrain. The Service Department, Finance and Sales Department worked to completely satisfy me.
Theo S.
MOULTRIE
Business Response
Mr. Sinquefield, thank you so much for your patience and understanding. We work hard to do everything possible to make our Edwards Motors family feel that they are of most importance. We thank you for your business, and look forward to seeing you on your next visit.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you. We look forward to seeing you on your next visit.
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Business Response
We want all of our Edwards Motors family members to have a comfortable and stress-free experience with us, and all at a great price. Thank you. We look forward to seeing you on your next visit.
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Confirmed Service Customer
Matt had me in and out in a hour. That's the kind of service I like would recommend them to anyone
Robert G.
MOULTRIE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Our wishes are to deliver this kind of service one hundred percent of the time, and we hope next time to earn your five star rating. Thank you. We look forward to seeing you on your next visit.
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Business Response
Thank you for choosing Edwards Motors as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you. We look forward to seeing you on your next visit.
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Confirmed Service Customer
Matt in Service always goes above and beyond when helping me. I feel as if I can ask him anything and I truly get honest straightforward answers regarding my vehicle.
Melanie W.
THOMASVILLE
Business Response
We want all our customers to have a comfortable and stress-free experience with us! Thank you for your kind words. We look forward to seeing you on your next visit.
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Confirmed Service Customer
Every member of you team that we interacted with did all they could to take care of us and help us get to our final destination.
Gregory B.
MUSKEGON
Business Response
It's our commitment to ensure quality customer care by providing comfortable, friendly and professional service to our guests. Thank you.
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Confirmed Service Customer
I took my car in they checked it told me the problem and how much it would cost then I gave them the permission to fix it and they did right away. Thanks for the fast and quick service.
Ellouise S.
MOULTRIE
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you for your business.
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Business Response
Mr. Gaines, it is great to hear everything was done quickly and to your satisfaction! We thank you for your business, and look forward to seeing you on your next visit.
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Confirmed Service Customer
Very helpful, quick service, friend and polite staff.
Debbie P.
MOULTRIE
Business Response
We're happy you found our staff to be so supportive during your experience here at Edwards Motors. Thank you for choosing Edwards Motors to take care of your vehicle needs. You are a valuable customer, and we look forward to seeing you on your next visit.
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Confirmed Service Customer
I’ve always had excellent service. Joey has always been easy to work with and explains things that need to be done! I recommend Edwards Motors for purchasing and service!
Charles P.
COOLIDGE
Business Response
Thank you for your kind words and recommendation of Edwards Motors and staff. You are a valuable customer, and we look forward to seeing you again on your next visit.
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Confirmed Service Customer
Well pleased. They took my vehicle back immediately and replaced the part.
Adayna B.
SALE CITY
Business Response
We want to thank you for your business. You are a valued member of the Edwards Motors family, and we look forward to seeing you again on your next visit.
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Business Response
Thanks for the comments about our staff who helped make this such a great experience! You are a valuable customer, and we look forward to seeing you on your next visit to Edwards Motors.
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Confirmed Service Customer
Everybody was friendly service was fast and professional
Tiffany K.
MOULTRIE
Business Response
Thanks for the comments about our staff who helped make this such a great experience! You are a valuable customer, and we look forward to seeing you on your next visit to Edwards Motors.
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Confirmed Sales Customer
No pressure from salesman. Salesman allowed me to do the talking and he listened. Salesman was timely with requests. Best car purchasing experience I've ever had. Management staff were all warm as well as other staff members with good eye contact and smiling faces.
Renee C.
MOULTRIE
Business Response
Thanks for the comments about Eli who helped make this such a great experience! You are a valuable customer, and we thank you for choosing Edwards Motors to purchase your New LaCrosse. We look forward to seeing you on your next visit to Edwards Motors.
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Business Response
Thanks for the comments about our staff who helped make this such a great experience! You are a valuable customer, and we look forward to seeing you on your next visit to Edwards Motors.
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Confirmed Service Customer
I marked it down because this is the second service in a row that grease from the bottom of shoes were on the mats of the floor. The first time we thought it was just an oversight but now twice shows it a process / work flow issue. Our mats are the cream colored weather mats not carpet but we still have to scrub them with soap to get the grease off of them.
Shana W.
NORMAN PARK
Business Response
Hello Shana, we thank you for choosing Edwards Motors for your service needs. We also thank you for your feedback. It is our process to serve every customer with excellence every time on every visit. We have obviously fallen short in our service to you, and we apologize for that. We will use your feedback to move forward in making sure of our excellence standard, and we look forward to seeing you on your next visit.
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Confirmed Service Customer
Took a bit longer than it should for a oil change
Richard B.
ADEL
Business Response
Thank you for choosing Edwards Motors to take care of your vehicle needs. Although, we work hard to make sure every appointment time is kept and service is done swiftly, our main goal is the safety and well-being of our customers. This sometimes results in a delay of service. So, we thank you for your patience and trust, and we will do everything possible to get you in and out within a safe and reasonable time on your next visit. You are a valuable customer.
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Confirmed Sales Customer
People are easy to work with and they are very pleasant
Marvin A.
MOULTRIE
Business Response
Mr. Abercrombie, thank you for your generous comments. We apologize that we were not able to serve you in such a way as to gain your 5 star performance rating. We are always striving to serve every Edwards Motors family member with excellence. We will continue moving forward to gain your complete satisfaction. You are a valuable customer, and we look forward to seeing you on your next visit.