248 Reviews Found
Confirmed Service Customer
My experience with the service department has always been excellent! Joey is wonderful!
Lesley T.
EDISON
Business Response
Thanks! We always want to hear back from our customers, and we are glad you always have such a positive experience with us! We look forward to serving you in the future.
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Confirmed Service Customer
I was visiting the local area from Chicago, I was concerned about a possible volt meter problem. The service team treated me as if I had been a long-time customer and kept the truck for 1 1/2 days, and confirmed that there was no problem. I drove back to Chicago 943 miles the next day. On my trip next year, I'll call for an appointment and have the service department perform some required maintenance for me. Top notch customer service.
Michael W.
CHICAGO
Business Response
Our staff is committed to providing each of our customers with the best automotive experience. We are so pleased to have had the opportunity to serve you while in our area. We look forward to your return next year. Have a super day.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We look forward to serving you in the future.
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Confirmed Service Customer
Always outstanding service, friendly service personnel.
Martha R.
EDISON
Business Response
Thanks! We always want to hear back from our valued customers, and we're glad you had such a positive experience with us! We look forward to serving you again soon.
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to serving you again in the future.
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Business Response
We appreciate your positive review about your recent experience with us! We look forward to serving you again soon.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Motors and we hope to see you again soon!
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Confirmed Service Customer
Always a great experience at Edwards. I was met with a friendly hello and quick checkin . The work was done quickly and completely. The Edwards service department is a positive experience from dropping off my car to paying my bill. Everybody is smiling and friendly. Edwards Motors is my dealership for life.
David B.
MOULTRIE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for your business. You are of great value to us here at Edwards Motors, and we look forward to serving you in the future.
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Confirmed Service Customer
Made online appointment for 9:00AM. Oil change service. Arrived by 9:00 AM service completed by near 10:00AM. Happy Happy
Sebrina B.
LENOX
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you for allowing us to serve you. We look forward to seeing you again soon.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Motors. We look forward to seeing you again soon!
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Confirmed Service Customer
When I was told someone would call me back 5 times, no one ever called me back one single time. They failed to tell me that the guy who was working on my car had been in an accident and no one was able to work on my car. They had it for over a week and didn’t even find the problem
Michail H.
DOERUM
Business Response
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We will be in touch with you to hopefully regain your trust and be able to serve you in the future. We value you and your business, and ask for your forgiveness. We believe that with the opportunity we will exceed your expectations.
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Confirmed Service Customer
The service department fixed my issue quickly.
John H.
MOULTRIE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you for the opportunity to serve you.
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Confirmed Service Customer
Joey and his staff worked me in to get my tire repaired. I appreciate their willingness to help out in situations like this that just pop up.
Keena M.
MOULTRIE
Business Response
Hi, thanks for taking the time to leave a review. We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for the great review!
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Confirmed Sales Customer
Everyone was super nice and helpful. They answered our questions and concerns in a timely manner.
Joe C.
MOULTRIE
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We thank you for your trust and look forward to serving you in the future.
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Confirmed Service Customer
Took care of servicing my vehicle, had it ready on time, and was an overall good experience.
David W.
MOULTRIE
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you for your business. We look forward to seeing you again soon.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We appreciate your business and please come see us for any future needs.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you.
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Confirmed Service Customer
Fixed a recall on my car and did it in 15 minutes! Always a pleasant experience with them!
Nancy J.
MOULTRIE
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you.
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Confirmed Service Customer
I called and got an appointment, but I still had to wait one hour and twenty minutes to have my oil changed.
David P.
MOULTRIE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We always strive to provide top quality service to every guest, and are sorry for the delay. Occasionally, we do run behind but always be assured we desire to serve every customer with excellence.
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Business Response
Hi, thank you for the high star rating! Although a four star is appreciated, we hope to always exceed your expectations with five star service. Please, give us a call and let us know if there are ways we could have enriched your Edwards Motors experience. Your time is greatly appreciated.